Ftth Home Connection Field Compliance Officer

Job Title: FTTH Home Connection Field Compliance Officer
Department: Service Fulfilment – Fiber Broadband (FTTH)
Reporting To: Manager, Service Fulfilment
Salary: 250k
Location: Lagos

Key Responsibilities
• Conduct field audits to validate installation quality and compliance with company standards.
• Supervise vendors, ensuring technicians are trained, equipped, and follow safety protocols.
• Provide real-time technical support and resolve activation issues.
• Submit compliance and performance reports; track rework and field trends.
• Recommend process improvements, SOP updates, and vendor training needs.

Expected Deliverables
• Installation compliance audit reports (daily/weekly).
• Corrective action and rework logs.
• Weekly field trends report.
• Recommendations for SOP and vendor training improvements.
Click on the link to apply: https://forms.gle/rpuZVg3TkYJE5Kka7